Where can I get a MSDS for a product?
We have many MSDS available for download. The inidvidual MSDS can be found in the Detailed View of the products. Products that have a MSDS will display a "Get MSDS" tab in the Product Description area.
If you need a MSDS that is not listed,
please contact
Customer Support
for assistance.
Need to Return an Item?
We will accept any item that does not meet with your satisfaction. Please return
the product in its original container. In the event the product has been opened
and was found to be defective, was received damaged or arrived in an otherwise
unsatisfactory manner, please contact
Customer Support
, who will guide you
through the return process. Our aim is 100% satisfaction and we will work to
ensure your highest standards are met.
In the event that you received the item you ordered, but found it not to be what
you wanted, be it color, size or otherwise, please return the item, unopened,
in its original container within 30 days of delivery for a refund. In this
instance, we will accept the item, subject to a 10% restocking fee to help us
defer the costs of supplying the item to you initially. We value your business
and want to ensure that you get the item you want. Again, if you have any
questions or concerns, please feel free to contact
Customer Support
.
Shipping
Ordering an item from Paperclipsetc.com? We can ship to virtually any address in
the world.
Delivery Time
When you place an order with Paperclipsetc.com, we will estimate shipping and
delivery dates for you, based on the availability of your items. Delivery date
estimates will appear in the order form. Once you've placed your order, you
will be able to see delivery date estimates in the order confirmation e-mail
and in the relevant order summary in Your Account.
Calculating Cost
Shipping costs for orders from Paperclipsetc.com depend upon the methods and
options you choose.
If you choose to group items into as few shipments as possible, you'll be
charged for one regular per-shipment fee, as well as a per-item fee for each
item in that shipment.
If you choose to ship items as soon as they become available, we'll charge you
full per-shipment fees for each shipment as well as a per-item fee for each
item.
Please also note that the shipping rates for many items we sell are
weight-based. The weight of any such item can be found on its detail page. To
reflect the policies of the shipping companies we use, all weights will be
rounded up to the next full pound.
Frequently Asked Questions
How do I cancel my order? You may contact
Customer Support
directly to cancel an order or delete any items from your order.
How do I return the item? Please check the return instructions.
If I have problems with my order, whom should I contact? Please
contact
Customer Support
directly if you have any concerns regarding your order.